Content Us


4 Fritz Boulevard
Albany, New York 12205
Phone: 518.869.8116


126 North Salina Street
Syracuse, NY 13202
Phone: 315.937.1501
Fax: 315.937.1511

Sales Inquiries and Information

Repeat Business Systems
Managing Technology, Installing Trust.

[August, 2019]

Dawn Abbuhl named in Albany Business Review Women Who Mean Business 2019

Dawn Abbuhl was awarded a top spot in the Albany Business Review's Women Who Mean Business 2019.  This is the 12th year for this prestigious awards program, which will be published in the October 11th issue of Albany Business Review. Dawn has lead RBS with 11 acquisitions since the company started in 1987.

Syracuse Office Opens July 1, 2019

On July 1, 2019 Repeat Business Systems will be opening a branch office in Syracuse, NY. The Syracuse branch will be led by Bryant Abbuhl, son of RBS founders John and Dawn Abbuhl.  Bryant Abbuhl has an MBA from the Simon School of Business and recently moved to Syracuse with this wife, Melissa.

Repeat Business Systems Named a 2019 Top Workplace by the Albany Times Union

[April 2019] Repeat Business Systems was voted a 2019 Top Workplace by our staff and the Albany Times Union. Repeat has earned this title every year since 2014.

Repeat Business Systems Named Ricoh RFG Circle of Excellence Certified Dealership

[October 2018] Ricoh recognizes the "Best of the Best" with their Circle of Excellence Award.  It is designed to recognize dealers who provide outstanding service and support in accordance with Ricoh's strict guidelines and standards.

Dawn Abbuhl speaks at Women @ Work Changemakers Event

[February 2018] Persistence and evolution were just a couple of topics included in the March/April edition of Women @ Work magazine.

ENX Magazine

[December 2017] Repeat Business Systems was named Elite Dealer in the December, 2017 issue of ENX Magazine (page 93).

Albany Business Review: Family Business of the Year

[September 20, 2017] The Albany Business Review named Repeat Business Systems Family Business of the Year.

Women of Excellence: Dawn Abbuhl

[April 16, 2016] The Times Union featured our president, Dr. Dawn Abbuhl as a Woman of Excellence in the local business community.

Undaunted: A Conversation with Repeat Business Systems President Dawn Abbuhl

[October 30, 2015] ENX magazine interviewed our president Dawn Abbuhl to discover the secrets behind our growth and employee satisfaction.

The Cannata Report Profiles Repeat Business Systems

[August 12, 2014] Frank Cannata interviews our president, Dawn Abbuhl following Ricoh's Manufacturer of the Year Award.

Product News

A new MFP that can copy a driver license in one pass

[March 2018] Introducing the Ricoh SP C360SFNw and C361SFNw, two machines that have a special slot just for copying ID cards.

Ricoh Introduces the SP C360DNw

The Ricoh SP C360DNw is being launched January 2018.

The Ricoh Cognitive Whiteboard Explained

Ricoh and IBM have combined technologies to create a new interactive electronic whiteboard with voice recognition.

Ricoh SP4510 SF Awarded for Outstanding Achievement in Energy Efficiency 

Demonstrating Ricoh's commitment to energy efficiency and the environment, the SP 4510SF was awarded for outstanding achievement in energy efficiency by BLI.

Industry News

Ricoh 2018 Forecast

BTA Office Technology magazine surveyed 11 MFP and printer manufacturers to find out what the greatest opporunities will be in 2018.  Jim Coriddi, Vice President of Ricoh USA's Dealer Division offered some insight for success and emphasized the importance of the dealer-customer relationship.